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Completing Your Training

Completing a course is what gets recorded against you for compliance. Here's how to make sure your completion counts.

What counts as complete​

A course marks complete when you've met all of its requirements — typically viewing all the content and, where applicable, passing any check at the end. Until then it shows as in progress.

Due dates​

Your training may have a due date. Aim to finish before it so you stay compliant. You can see your status when you sign in.

Reminder emails​

If you haven't finished, you may receive reminder emails until you complete the course. Once you're done, the reminders stop.

"I finished but it still shows incomplete"​

  • Make sure you reached the final screen of the course — closing early can leave it in progress.
  • Let the course finish saving before closing the window; closing too quickly can lose the last update.
  • Re-open the course; it should resume where you left off so you can reach the end.
  • If it still won't update, contact your administrator — they can look at your tracking record and help.
Good to know

Once your course shows complete, you're done — there's nothing else you need to submit. Your administrator can see your completion in their reports.