Email Delivery Status

When you check whether an invite or a notification reached someone, you'll see one of the delivery statuses below. Each one tells you a different stage of the email's journey from our server to the recipient's inbox.

Status	What it means
Processed	The message has been received by our sending service and is ready to be delivered.
Dropped	The message was not sent. Common reasons include an invalid address, content flagged as spam, an address that previously unsubscribed or bounced, or the recipient list being over a sending quota.
Delivered	The message was successfully delivered to the recipient's mail server.
Deferred	The recipient's mail server temporarily rejected the message. Delivery will be retried automatically.
Bounce	The recipient's mail server could not or would not accept the message at all.
Open	The recipient opened the email in their email client.
Click	The recipient clicked a tracked link inside the email.
Spam Report	The recipient marked the email as spam.

Watch out for

A pattern of Bounce or Dropped statuses for one organization usually means their mail server is blocking our sending domain — ask their IT team to allow it. See Notifications for where these statuses show up.